Difference between revisions of "Feature Codes"

Revision as of 16:00, 8 February 2012

Call Privacy Dial *67[phone number] to activate call privacy.
Last Call Return Dial *69 for last call return.
Record Active Call Dial *2 can be pressed during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from Call Detail Records.
Redial Dial *870 redial
Disa Dial *3472 (disa) followed by the admin pin number to use DISA (direct inward outward system access)
Record Dial *732 (rec) make a recording - note that you will be prompted for a pin number. The pin is the admin pin listed under the system-settings menu.
Dial by Name Dial *347 (dir) to dial by name.
Talking Date (to do)
Talking Time (to do)
Talking Date and Time (to do)
Park a Call Dial *5900 to park a call
Un-Park Dial *5901 to un-park a call
Valet Park *6000 Use an attended transfer to this number and get the park number and complete the transfer.
Valet UnPark *6001 - *6099 Use the number provided when parking the call to pick it up.
WakeUp Call (to do)
Call Transfer *1

Dial *97 or *4000 general voicemail access, prompts for the id (extension number) and password
Dial *98 detects the extension and requires only the password.
Dial *99[extension number] can be used to send a call directly to voicemail.

Additional Conference numbers can be added in the graphical interface.

Group Intercept Dial *8 to use group intercept
Add Dial **81[2 digit group id] add extension to a group (see Call Groups)
Delete Dial **80[2 digit group id] delete the extension from the group (see Call Groups)
Simultaneous Ring Dial **82[2 digit group id] to ring the entire group simultaneously (see Call Groups)
Ring in Sequence Dial *83[2 digit group id] to ring the group in sequence (see Call Groups)
Ring Billing Dial *2001 group dial billing
Ring Support Dial *2002 group dial support

Dial *8[extension number] to use a phones intercom.
Dial *88[extension number] eavesdrop to listen in on a call (can be limited to certain extensions).
- Press 1 to barge in with the distant party.
- Press 2 to barge in with the local party.
- Press 3 to barge in on both parties.
Dial *886 global-intercept an call that is ringing.
Dial **[extension number] intercept an extension. (possibly **8[extension number])

Note: Feature Codes are defined in the default dial plan, however this is not updated when you update FusionPBX. Therefore if your original installation of FusionPBX was a while back you might not have access to all these feature codes. To update manually, you can pull the latest version from http://code.google.com/p/fusionpbx/source/browse/trunk/fusionpbx/includes/install/dialplan/default.xml

Setting up a call forwarding feature code
[Talking Clock]

@@ Line 2: / Line 2: @@
 * '''Call Privacy''' Dial *67[phone number] to activate call privacy.
 * '''Last Call Return''' Dial *69 for last call return.
-* '''Record Active Call''' Dial *2 can be pressed during a call to start recording again to stop recording press *2 again. Recordings are can be downloaded from the Call Detail Records.
+* '''Record Active Call''' Dial *2 can be pressed during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from Call Detail Records.
 * '''Redial''' Dial *870 redial
 * '''Disa''' Dial *3472 (disa) followed by the admin pin number to use DISA (direct inward outward system access)