Difference between revisions of "Feature Codes"
From FusionPBX
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* '''Call Privacy''' Dial *67[phone number] to activate call privacy. | * '''Call Privacy''' Dial *67[phone number] to activate call privacy. | ||
* '''Last Call Return''' Dial *69 for last call return. | * '''Last Call Return''' Dial *69 for last call return. | ||
− | * '''Record Active Call''' Dial *2 can be pressed during a call to start recording | + | * '''Record Active Call''' Dial *2 can be pressed during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from Call Detail Records. |
* '''Redial''' Dial *870 redial | * '''Redial''' Dial *870 redial | ||
* '''Disa''' Dial *3472 (disa) followed by the admin pin number to use DISA (direct inward outward system access) | * '''Disa''' Dial *3472 (disa) followed by the admin pin number to use DISA (direct inward outward system access) |
Revision as of 16:00, 8 February 2012
Contents
Basic
- Call Privacy Dial *67[phone number] to activate call privacy.
- Last Call Return Dial *69 for last call return.
- Record Active Call Dial *2 can be pressed during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from Call Detail Records.
- Redial Dial *870 redial
- Disa Dial *3472 (disa) followed by the admin pin number to use DISA (direct inward outward system access)
- Record Dial *732 (rec) make a recording - note that you will be prompted for a pin number. The pin is the admin pin listed under the system-settings menu.
- Dial by Name Dial *347 (dir) to dial by name.
- Talking Date (to do)
- Talking Time (to do)
- Talking Date and Time (to do)
- Park a Call Dial *5900 to park a call
- Un-Park Dial *5901 to un-park a call
- Valet Park *6000 Use an attended transfer to this number and get the park number and complete the transfer.
- Valet UnPark *6001 - *6099 Use the number provided when parking the call to pick it up.
- WakeUp Call (to do)
- Call Transfer *1
Voicemail
- Dial *97 or *4000 general voicemail access, prompts for the id (extension number) and password
- Dial *98 detects the extension and requires only the password.
- Dial *99[extension number] can be used to send a call directly to voicemail.
Conference
- Dial *3001-*3099 conference channel 8khz
- Dial *3101-*3199 conference channel 16khz
- Dial *3201-*3299 conference channel 32khz
- Dial *3301-*3399 conference channel 48khz
Additional Conference numbers can be added in the graphical interface.
Group
- Group Intercept Dial *8 to use group intercept
- Add Dial **81[2 digit group id] add extension to a group (see Call Groups)
- Delete Dial **80[2 digit group id] delete the extension from the group (see Call Groups)
- Simultaneous Ring Dial **82[2 digit group id] to ring the entire group simultaneously (see Call Groups)
- Ring in Sequence Dial *83[2 digit group id] to ring the group in sequence (see Call Groups)
- Ring Billing Dial *2001 group dial billing
- Ring Support Dial *2002 group dial support
Miscellaneous
- Dial *9192 Info test sends information to the console
- Dial *9193 video record
- Dial *9194 video playback
- Dial *9195 delay echo
- Dial *9196 echo test
- Dial *9197 play milliwatt tone
- Dial *9198 to test tone
- Dial *9664 to test music on hold
- Dial *5000 the default auto attendant
Advanced
- Dial *8[extension number] to use a phones intercom.
- Dial *88[extension number] eavesdrop to listen in on a call (can be limited to certain extensions).
- Press 1 to barge in with the distant party.
- Press 2 to barge in with the local party.
- Press 3 to barge in on both parties.
- Dial *886 global-intercept an call that is ringing.
- Dial **[extension number] intercept an extension. (possibly **8[extension number])
Warning
Note: Feature Codes are defined in the default dial plan, however this is not updated when you update FusionPBX. Therefore if your original installation of FusionPBX was a while back you might not have access to all these feature codes. To update manually, you can pull the latest version from http://code.google.com/p/fusionpbx/source/browse/trunk/fusionpbx/includes/install/dialplan/default.xml
Adding extra feature codes
Setting up a call forwarding feature code [Talking Clock]