Difference between revisions of "Feature Codes"

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(→‎Basic)
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==Basic==
 
==Basic==
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* '''Call Privacy''' Dial *67[phone number] to activate call privacy.
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{| class="wikitable" style="text-align:left"
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* '''Last Call Return''' Dial *69 for last call return.
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|-
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* '''Record Active Call''' Dial *2 during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from [[Call_Detail_Records|Apps: Call Detail Records]].
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! Feature Code !! Name !! Detail
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* '''Redial''' Dial *870 redial
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|-
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* '''Disa''' Dial *3472 (DISA) followed by the admin pin number to use DISA (direct inward outward system access)
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| *1
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* '''Record''' Dial *732 (REC) make a recording. Note that you will be prompted for the admin PIN, listed under the [[Settings|System: Settings]] menu.
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| Call Transfer
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* '''Dial by Name''' Dial *347 (dir) to dial by name.
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| Transfer a call to another extension
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* '''Talking Date''' (to do)
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|-
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* '''Talking Time''' (to do)
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| *2
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* '''Talking Date and Time''' (to do)
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| Record Active Call
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* '''Park a Call''' Dial *5900 to park a call
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|
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* '''Un-Park''' Dial *5901 to un-park a call
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|-
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* '''Valet Park''' Dial *6000 for an attended transfer. You'll hear the park extension, and complete the transfer.
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| *347
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* '''Valet UnPark''' *6001 - *6099 Use the number provided when parking the call to pick it up.
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| Directory
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* '''WakeUp Call''' (to do)
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| *DIR to dial by name.
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* '''Call Transfer''' *1
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|-
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| *3472
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| DISA
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| *DISA followed by [[System: Settings|Administrative PIN]] to receive a dialtone and call out.
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|-
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| *5900
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| Park
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| Park a call.
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|-
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| *5901
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| Un-Park
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| Un-Park (retrieve) a call.
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|-
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| *6000
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| Valet Park
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| Attended Transfer (park). The park extension will be played back to you.
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|-
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| *6001-6099
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| Valet Un-Park
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| Retrieve a Valet Parked call.
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|-
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| *67 <phone number>
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| Call Privacy
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| Activate call privacy
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|-
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| *69
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| Call Return
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| Call back the last incoming number
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|-
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| *732
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| Record
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| *REC followed by [[System: Settings|Administrative PIN]] to record a message.
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|-
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| *870
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| Redial
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| Redial a number
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|-
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| *xx
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| Talking Date
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| To Do
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|-
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| *xx
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| Talking Time
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| To Do
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|-
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| *xx
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| Talking Date & Time
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| To Do
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|-
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| *xx
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| Wakeup Call
 +
| To Do
  
 
==Voicemail==
 
==Voicemail==

Revision as of 19:34, 9 February 2012

Basic

Feature Code Name Detail
*1 Call Transfer Transfer a call to another extension
*2 Record Active Call
*347 Directory *DIR to dial by name.
*3472 DISA *DISA followed by Administrative PIN to receive a dialtone and call out.
*5900 Park Park a call.
*5901 Un-Park Un-Park (retrieve) a call.
*6000 Valet Park Attended Transfer (park). The park extension will be played back to you.
*6001-6099 Valet Un-Park Retrieve a Valet Parked call.
*67 <phone number> Call Privacy Activate call privacy
*69 Call Return Call back the last incoming number
*732 Record *REC followed by Administrative PIN to record a message.
*870 Redial Redial a number
*xx Talking Date To Do
*xx Talking Time To Do
*xx Talking Date & Time To Do
*xx Wakeup Call To Do

Voicemail

  • Dial *97 or *4000 for general voicemail access. The system prompts for the id (extension number) and password
  • Dial *98 for voicemail. Your extension is detected; you'll be prompted for your password.
  • Dial *99[extension number] to send a call directly to voicemail.

Conference

  • Dial *3001-*3099 conference channel (8khz audio)
  • Dial *3101-*3199 conference channel (16khz audio)
  • Dial *3201-*3299 conference channel (32khz audio)
  • Dial *3301-*3399 conference channel (48khz audio)

Additional Conference numbers can be added in the GUI.

Group

  • Group Intercept Dial *8 to use group intercept
  • Add Dial **81[2 digit group id] add extension to a group (see Call Groups)
  • Delete Dial **80[2 digit group id] delete the extension from the group (see Call Groups)
  • Simultaneous Ring Dial **82[2 digit group id] to ring the entire group simultaneously (see Call Groups)
  • Ring in Sequence Dial *83[2 digit group id] to ring the group in sequence (see Call Groups)
  • Ring Billing Dial *2001 group dial billing
  • Ring Support Dial *2002 group dial support


Miscellaneous

  • Dial *9192 Info test sends information to the console
  • Dial *9193 video record
  • Dial *9194 video playback
  • Dial *9195 delay echo
  • Dial *9196 echo test
  • Dial *9197 play milliwatt tone
  • Dial *9198 to play a test tone
  • Dial *9664 to test music on hold
  • Dial *5000 for the default auto attendant

Advanced

  • Dial *8[extension number] to use a phone intercom.
  • Dial *88[extension number] eavesdrop - listen in on a call (this can be limited to certain extensions).
    • Press 1 to barge in and listen to the distant party.
    • Press 2 to barge in and listen to the local party.
    • Press 3 to barge in on both sides of the conversation.
  • Dial *886 to global-intercept a call that is ringing.
  • Dial **[extension number] to intercept an extension. (possibly **8[extension number])

Warning

Note: Feature Codes are defined in the default dial plan, however this is not updated when you update FusionPBX. Therefore if your original installation of FusionPBX was a while back you might not have access to all these feature codes. To update manually, you can pull the latest version from http://code.google.com/p/fusionpbx/source/browse/trunk/fusionpbx/includes/install/dialplan/default.xml

Adding extra feature codes

Setting up a call forwarding feature code
[Talking Clock]
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