Difference between revisions of "Reporting Issues IRC"
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2) The Install script you use. and if possible a link to it. | 2) The Install script you use. and if possible a link to it. | ||
| − | 3) The | + | 3) The Version of the gui as stated on the Status >> System Status page. |
4) Please explain the exact Issue at hand. | 4) Please explain the exact Issue at hand. | ||
5) if you filed a bug report please have the bug report number or link handy. | 5) if you filed a bug report please have the bug report number or link handy. | ||
| + | |||
| + | |||
| + | Sample: | ||
| + | |||
| + | os=Debian 7.7 script=pkg based script version=3.6.3 issue; can not get music on hold to play in the gui. | ||
| + | |||
| + | Apps > Music on Hold > select the play button on the song you want to play it fails to play. | ||
| + | |||
| + | this then helps us know know the issue and respond to it easier. | ||
Thank you very much. | Thank you very much. | ||
Your Fusionpbx Dev Team...... | Your Fusionpbx Dev Team...... | ||
Latest revision as of 19:33, 15 December 2014
Reporting Issues on IRC
When reporting a issue on irc. Please provide the following information
1) The OS/Platform/Distribution your using.
2) The Install script you use. and if possible a link to it.
3) The Version of the gui as stated on the Status >> System Status page.
4) Please explain the exact Issue at hand.
5) if you filed a bug report please have the bug report number or link handy.
Sample:
os=Debian 7.7 script=pkg based script version=3.6.3 issue; can not get music on hold to play in the gui.
Apps > Music on Hold > select the play button on the song you want to play it fails to play.
this then helps us know know the issue and respond to it easier.
Thank you very much.
Your Fusionpbx Dev Team......
