Difference between revisions of "Feature Codes"
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| Attended call transfer to another extension. After extension number press # | | Attended call transfer to another extension. After extension number press # | ||
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| − | | * | + | | *411 |
| Directory | | Directory | ||
| *DIR to dial by name. | | *DIR to dial by name. | ||
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| *5900 | | *5900 | ||
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| Valet Park | | Valet Park | ||
| Attended Transfer (park). The park extension will be played back to you. | | Attended Transfer (park). The park extension will be played back to you. | ||
|- | |- | ||
| − | | * | + | | *5901-5999 |
| Valet Un-Park | | Valet Un-Park | ||
| Retrieve a Valet Parked call. | | Retrieve a Valet Parked call. | ||
Latest revision as of 00:12, 5 June 2015
Contents
Basic
| Feature Code | Name | Detail |
|---|---|---|
| *1 | Call Transfer | Transfer a call to another extension |
| *2 | Record Active Call | |
| *4 | Attended Call Transfer | Attended call transfer to another extension. After extension number press # |
| *411 | Directory | *DIR to dial by name. |
| *3472 | DISA | *DISA followed by Administrative PIN to receive a dialtone and call out. |
| *5900 | Valet Park | Attended Transfer (park). The park extension will be played back to you. |
| *5901-5999 | Valet Un-Park | Retrieve a Valet Parked call. |
| *67 <phone number> | Call Privacy | Activate call privacy |
| *69 | Call Return | Call back the last incoming number |
| *732 | Record | *REC followed by Administrative PIN to record a message. |
| *8[ext] | Extension Intercom | Page a specific extension. |
| *870 | Redial | Redial a number |
| *xx | Talking Date | To Do |
| *xx | Talking Time | To Do |
| *xx | Talking Date & Time | To Do |
| *925 | Wakeup Call | Schedule a wakeup call |
Voicemail
| Feature Code | Name | Detail |
|---|---|---|
| *97 | Voicemail | The system detects the extension, and will prompt for your password |
| *98 | Check any Voicemail box | The system will prompt for both your id (extension number) and password |
| *4000 | Check any Voicemail box | The system will prompt for both your id (extension number) and password |
| *99 <extension> | Send to Voicemail | Send a call directly to voicemail |
Conference
| Feature Code | Name | Detail |
|---|---|---|
| *3001-3099 | Conference (8khz) | Conference rooms with 8khz (cellphone quality) audio |
| *3101-3199 | Conference (16khz) | Conference rooms with 16khz audio |
| *3201-3299 | Conference (32khz) | Conference room with 32khz audio |
| *3301-3399 | Conference (48khz) | Conference room with 48khz (cd quality) audio |
| Additional Conference numbers can be added via the GUI. |
Group
| Feature Code | Name | Detail |
|---|---|---|
| *8 | Group Intercept | |
| *80 <group ID> | Delete from Group | Remove extension from a group using 2 digit group ID. See Call Groups. |
| **81 <group ID> | Add to Group | Add extension to a group using 2 digit group ID. See Call Groups. |
| **82 <group ID> | Simultaneous Ring | Ring an entire group simultaneously (using a 2 digit group ID) |
| **83 <group ID> | Sequential Ring | Ring an entire group sequentially (using a 2 digit group ID) |
| **2001 | Ring Billing | Ring the Billing Group |
| **2002 | Ring Support | Ring the Support Group |
Miscellaneous
| Feature Code | Name | Detail |
|---|---|---|
| *9192 | Info | Sends information to the console |
| *9193 | Video Record | Record Video |
| *9194 | Video Playback | Playback Video |
| *9195 | Delay Echo | Audio is played back after a slight delay |
| *9196 | Echo Test | Echo Test |
| *9197 | Milliwatt Tone | Tone Playback |
| *9198 | Test Tone | Tone Playback |
| *9664 | Test MoH | Test Music on Hold |
| *5000 | Default Attendant | Call the default auto-attendant |
Advanced
| Feature Code | Name | Detail |
|---|---|---|
| *8 <ext> | Intercom | Use Intercom on extension |
| *33 <ext> (used to be *88 <ext> conflicted with page-extension *8 <ext> in some cases) | Eavesdrop | Listen to the call. Press 1 for remote, 2 for local, 3 for full conversation |
| *886 | Global Intercept | Intercept a call that is ringing |
| ** <ext> | Intercept an extension | |
| **8 <ext> | Intercept an extension |
Warning
Note: Feature Codes are defined in the default dial plan, however this is not updated when you update FusionPBX. Therefore if your original installation of FusionPBX was a while back you might not have access to all these feature codes. To update manually, you can pull the latest version from http://code.google.com/p/fusionpbx/source/browse/trunk/fusionpbx/includes/install/dialplan/default.xml
Adding extra feature codes
Setting up a call forwarding feature code [Talking Clock]
