Difference between revisions of "Feature Codes"
From FusionPBX
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* '''Call Privacy''' Dial *67[phone number] to activate call privacy. | * '''Call Privacy''' Dial *67[phone number] to activate call privacy. | ||
* '''Last Call Return''' Dial *69 for last call return. | * '''Last Call Return''' Dial *69 for last call return. | ||
| − | * '''Record Active Call''' Dial *2 | + | * '''Record Active Call''' Dial *2 during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from Call Detail Records. |
* '''Redial''' Dial *870 redial | * '''Redial''' Dial *870 redial | ||
| − | * '''Disa''' Dial *3472 ( | + | * '''Disa''' Dial *3472 (DISA) followed by the admin pin number to use DISA (direct inward outward system access) |
| − | * '''Record''' Dial *732 ( | + | * '''Record''' Dial *732 (REC) make a recording. Note that you will be prompted for the admin PIN, listed under the system-settings menu. |
* '''Dial by Name''' Dial *347 (dir) to dial by name. | * '''Dial by Name''' Dial *347 (dir) to dial by name. | ||
* '''Talking Date''' (to do) | * '''Talking Date''' (to do) | ||
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* '''Park a Call''' Dial *5900 to park a call | * '''Park a Call''' Dial *5900 to park a call | ||
* '''Un-Park''' Dial *5901 to un-park a call | * '''Un-Park''' Dial *5901 to un-park a call | ||
| − | * '''Valet Park''' *6000 | + | * '''Valet Park''' Dial *6000 for an attended transfer. You'll hear the park extension, and complete the transfer. |
* '''Valet UnPark''' *6001 - *6099 Use the number provided when parking the call to pick it up. | * '''Valet UnPark''' *6001 - *6099 Use the number provided when parking the call to pick it up. | ||
* '''WakeUp Call''' (to do) | * '''WakeUp Call''' (to do) | ||
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==Voicemail== | ==Voicemail== | ||
| − | * Dial *97 or *4000 general voicemail access | + | * Dial *97 or *4000 for general voicemail access. The system prompts for the id (extension number) and password |
| − | * Dial *98 | + | * Dial *98 for voicemail. Your extension is detected; you'll be prompted for your password. |
| − | * Dial *99[extension number] | + | * Dial *99[extension number] to send a call directly to voicemail. |
| − | |||
==Conference== | ==Conference== | ||
| − | * Dial *3001-*3099 conference channel 8khz | + | * Dial *3001-*3099 conference channel (8khz audio) |
| − | * Dial *3101-*3199 conference channel 16khz | + | * Dial *3101-*3199 conference channel (16khz audio) |
| − | * Dial *3201-*3299 conference channel 32khz | + | * Dial *3201-*3299 conference channel (32khz audio) |
| − | * Dial *3301-*3399 conference channel 48khz | + | * Dial *3301-*3399 conference channel (48khz audio) |
| − | Additional Conference numbers can be added in the | + | Additional Conference numbers can be added in the GUI. |
| − | |||
==Group== | ==Group== | ||
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* Dial *9196 echo test | * Dial *9196 echo test | ||
* Dial *9197 play milliwatt tone | * Dial *9197 play milliwatt tone | ||
| − | * Dial *9198 to test tone | + | * Dial *9198 to play a test tone |
* Dial *9664 to test music on hold | * Dial *9664 to test music on hold | ||
| − | * Dial *5000 the default auto attendant | + | * Dial *5000 for the default auto attendant |
| − | |||
==Advanced== | ==Advanced== | ||
| − | * Dial *8[extension number] to use a | + | * Dial *8[extension number] to use a phone intercom. |
| − | * Dial *88[extension number] eavesdrop | + | * Dial *88[extension number] eavesdrop - listen in on a call (this can be limited to certain extensions). |
| − | ** Press 1 to barge in | + | ** Press 1 to barge in and listen to the distant party. |
| − | ** Press 2 to barge in | + | ** Press 2 to barge in and listen to the local party. |
| − | ** Press 3 to barge in on both | + | ** Press 3 to barge in on both sides of the conversation. |
| − | * Dial *886 global-intercept | + | * Dial *886 to global-intercept a call that is ringing. |
| − | * Dial **[extension number] intercept an extension. (possibly **8[extension number]) | + | * Dial **[extension number] to intercept an extension. (possibly **8[extension number]) |
==Warning== | ==Warning== | ||
Revision as of 16:06, 8 February 2012
Contents
Basic
- Call Privacy Dial *67[phone number] to activate call privacy.
- Last Call Return Dial *69 for last call return.
- Record Active Call Dial *2 during a call to start recording. To stop recording, press *2 again. Recordings can be downloaded from Call Detail Records.
- Redial Dial *870 redial
- Disa Dial *3472 (DISA) followed by the admin pin number to use DISA (direct inward outward system access)
- Record Dial *732 (REC) make a recording. Note that you will be prompted for the admin PIN, listed under the system-settings menu.
- Dial by Name Dial *347 (dir) to dial by name.
- Talking Date (to do)
- Talking Time (to do)
- Talking Date and Time (to do)
- Park a Call Dial *5900 to park a call
- Un-Park Dial *5901 to un-park a call
- Valet Park Dial *6000 for an attended transfer. You'll hear the park extension, and complete the transfer.
- Valet UnPark *6001 - *6099 Use the number provided when parking the call to pick it up.
- WakeUp Call (to do)
- Call Transfer *1
Voicemail
- Dial *97 or *4000 for general voicemail access. The system prompts for the id (extension number) and password
- Dial *98 for voicemail. Your extension is detected; you'll be prompted for your password.
- Dial *99[extension number] to send a call directly to voicemail.
Conference
- Dial *3001-*3099 conference channel (8khz audio)
- Dial *3101-*3199 conference channel (16khz audio)
- Dial *3201-*3299 conference channel (32khz audio)
- Dial *3301-*3399 conference channel (48khz audio)
Additional Conference numbers can be added in the GUI.
Group
- Group Intercept Dial *8 to use group intercept
- Add Dial **81[2 digit group id] add extension to a group (see Call Groups)
- Delete Dial **80[2 digit group id] delete the extension from the group (see Call Groups)
- Simultaneous Ring Dial **82[2 digit group id] to ring the entire group simultaneously (see Call Groups)
- Ring in Sequence Dial *83[2 digit group id] to ring the group in sequence (see Call Groups)
- Ring Billing Dial *2001 group dial billing
- Ring Support Dial *2002 group dial support
Miscellaneous
- Dial *9192 Info test sends information to the console
- Dial *9193 video record
- Dial *9194 video playback
- Dial *9195 delay echo
- Dial *9196 echo test
- Dial *9197 play milliwatt tone
- Dial *9198 to play a test tone
- Dial *9664 to test music on hold
- Dial *5000 for the default auto attendant
Advanced
- Dial *8[extension number] to use a phone intercom.
- Dial *88[extension number] eavesdrop - listen in on a call (this can be limited to certain extensions).
- Press 1 to barge in and listen to the distant party.
- Press 2 to barge in and listen to the local party.
- Press 3 to barge in on both sides of the conversation.
- Dial *886 to global-intercept a call that is ringing.
- Dial **[extension number] to intercept an extension. (possibly **8[extension number])
Warning
Note: Feature Codes are defined in the default dial plan, however this is not updated when you update FusionPBX. Therefore if your original installation of FusionPBX was a while back you might not have access to all these feature codes. To update manually, you can pull the latest version from http://code.google.com/p/fusionpbx/source/browse/trunk/fusionpbx/includes/install/dialplan/default.xml
Adding extra feature codes
Setting up a call forwarding feature code [Talking Clock]
