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Revision as of 09:52, 26 October 2010

What Is FusionPBX

FusionPBX Website Forum Bounty

FusionPBX is an open source project that provides a customizable and flexible web interface to the very powerful and highly scalable 
          multi-platform voice switch called FreeSWITCH.

It can be run on the operating system you are comfortable with and hardware of your choice. Unlimited extensions, voicemail-to-email,
music on hold, call parking, analog lines or high density T1/E1 circuits and many other features. It provides the functionality your 
business needs and brings corporate level phone system features to small, medium and large businesses. 
Read more and download FusionPBX at FusionPBX.com. 

• Index
• Features
• Feature Codes

Getting started

• Installation
• Getting Started
• Settings
• Extensions
• Gateways
• Inbound Routes
• Outbound Routes
• IVR Menu
• Conferences
• Call Groups
• Firewall
• Music On Hold

Advanced

• Editing Config Files Safely

Documentation for FusionPBX GUI screens

Please note that the documentation in this section is being updated gradually. If you click on a link and find it isn't documented yet, please consider helping us out by adding information to it as you learn how to use it.

System

• Logout - use this to log out of the FusionPBX administration web site
• Account Settings - the account settings for the currently logged on user
• Apply Settings - this tries to apply any config changes you have made from FusionPBX to your running FreeSWITCH server.
• Modules - for enabling and disabling FreeSWITCH modules
• Settings - basic FusionPBX settings
• System Settings - FusionPBX settings enabling it to interact with FreeSWITCH
• Upgrade - Used to update FusionPBX to the latest release - Still Unstable
• User Manager - Allows a superadmin/admin to manage USERs and GROUPs. Can create/delete users, edit their Account Settings.
• Variables - Manage FreeSWITCH preprocessor variables.
• Voicemail - shows all voicemails belonging to the current logged in user

Dialplan

• Dialplan Manager - used to update the dialplan controlling what happens when a number is dialed (note that this also includes the dialplan entries used for Outbound Routes)
• Inbound Routes - used to define what to do with calls coming from outside of your FusionPBX/FreeSWITCH server
• Outbound Routes - used to define dialplan entries that affect calls that leave your FusionPBX/FreeSWITCH server to go to the outside world

Apps

• Extensions - where you configure the extensions for the phones attached to your system
• Call Broadcast - TBD
• Call Center - allows to configure mod_callcenter from FusionPBX *** NEW ***
• Call Detail Records - Call history reports and detailed information on the calls.
• Call Forward - redirect calls from a particular extension to an alternate destination based on different criterias
• Click to Call - to place a call without first picking up your phone handset
• Contact Manager - Manage your contact list and create vcards if needed
• Conferences - to define permanently reserved conference numbers for individuals/groups to use
• Fax Server - to setup inbound and outbound faxing from FusionPBX (without needing a physical fax machine)
• Gateways - to define the outbound gateways that are used to make calls to destinations outside of your FusionPBX/FreeSWITCH server
• Hunt Group - to define hunt groups (phones ring sequentially searching for someone to answer them) and ring groups (phones ring simultaneously so multiple people can answer them)
• IVR Menu - To define Interactive Voice Response menus (ie. press 1 for billing, press 2 for technical support, etc.)
• Music On Hold - to set up music for callers who are placed on hold or who are in a queue.
• Phones - for seeing and modifying all provisioned phones. See Extensions for more information
• Recordings - for making, modifying and reviewing recorded messages used within your phone system
• Time Conditions - to define time conditions to affect how calls are handled at different times and on different days
• Queues - to define call queues to enable people to wait on hold until it is their turn to be answered

Status

• Active Calls - lists and allows you to interact with active calls being handled by your server
• Active Call Center - display queue status, agent status, tier status for call centers using mod_callcenter *** NEW ***
• Active Extensions - lists and allows you to interact with calls being handled by phone extensions on your server
• Active Conferences - lists conferences that are active on your server (showing the number of participants)
• Active Queues - displays queues that have one or more callers waiting
• Services - allows interaction with the processes running on your server
• SIP Status - shows the status of your internal and external sip connections, various server statistics and a static view of the FreeSWITCH log file
• System Status - shows the status of the physical server you are running FusionPBX on
• Voicemail Status - Displays voicemail info for each extension assigned to your account

Advanced

• Command - allows you to interactively submit shell, PHP and FreeSWITCH commands to your server
• Content Manager - Allows to add content on the existing pages of FusionPBX
• Grammar Editor - allows you to edit FreeSWITCH speech recognition grammar definitions
• Menu Manager - allows you to customize the FusionPBX menu structure
• PHP Editor - allows you to edit php files used in FusionPBX
• PHP Service - Manages multiple dynamic and customizable PHP services.
• Script Editor - allows you to edit javascript, lua and perl script used on your server
• SIP Profiles - allows you to customize the SIP profiles
• SQL Query - allows you to interactively submit SQL queries to the database used in FreeSWITCH
• Upgrade Schema - used to upgrade the database schema after an upgrade has been done. This is used automatically by Upgrade when you run it from the FusionPBX GUI
• XML Editor - allows you to edit FreeSWITCH XML files

Additional Information

• http://code.google.com/p/fusionpbx/
• http://fusionpbx.blogspot.com
• http://wiki.freeswitch.org
• http://twitter.com/fusionpbx
• http://doc.pfsense.org/index.php/FreeSWITCH
• Terminology
• Site Survey