Difference between revisions of "Inbound Routes"
From FusionPBX
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'''Modifying CID on Inbound Routes''' | '''Modifying CID on Inbound Routes''' | ||
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You can use this to perpend data onto caller ID. For example: A company has multiple numbers but wants to be able to tell the difference between an emergency call and a regular call. | You can use this to perpend data onto caller ID. For example: A company has multiple numbers but wants to be able to tell the difference between an emergency call and a regular call. | ||
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Setting up in FusionPBX - keep in mind this will probably have to go after the context and before the transfer. | Setting up in FusionPBX - keep in mind this will probably have to go after the context and before the transfer. | ||
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Name: Priority Inbound | Name: Priority Inbound | ||
Condition 1 - Field: destination_number Expression: ^12345551234$ | Condition 1 - Field: destination_number Expression: ^12345551234$ | ||
| − | Action 1: set Data: effective_caller_id= | + | Action 1: set Data: effective_caller_id=EMERGENCY ${caller_id_name} |
The XML is as follows: | The XML is as follows: | ||
<action application="set" data="effective_caller_id_name=Priority ${caller_id_name}"/> | <action application="set" data="effective_caller_id_name=Priority ${caller_id_name}"/> | ||
Revision as of 04:10, 11 February 2011
Menu: (Dialplan-Inbound Routes)
Directs public inbound calls to an internal destination on the system.
- Inbound Call Routing is used to route incoming calls to destinations based on one or more conditions and context. It can send incoming calls to an auto attendant, huntgroup, extension, external number, or a script. Order is important when an anti-action is used or when there are multiple conditions that match.
ADD inbound route
Name: Condition 1: Field: Expression: Condition 2: Field: Expression: Action 1: Action 2: Order: Enabled: Description:
Modifying CID on Inbound Routes
You can use this to perpend data onto caller ID. For example: A company has multiple numbers but wants to be able to tell the difference between an emergency call and a regular call.
Setting up in FusionPBX - keep in mind this will probably have to go after the context and before the transfer.
Name: Priority Inbound
Condition 1 - Field: destination_number Expression: ^12345551234$
Action 1: set Data: effective_caller_id=EMERGENCY ${caller_id_name}
The XML is as follows:
<action application="set" data="effective_caller_id_name=Priority ${caller_id_name}"/>
