Difference between revisions of "Feature Codes"

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(Advanced)
(Basic)
 
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| Attended call transfer to another extension. After extension number press #
 
| Attended call transfer to another extension. After extension number press #
 
|-  
 
|-  
| *347
+
| *411
 
| Directory
 
| Directory
 
| *DIR to dial by name.
 
| *DIR to dial by name.
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|-
 
|-
 
| *5900
 
| *5900
| Park
 
| Park a call.
 
|-
 
| *5901
 
| Un-Park
 
| Un-Park (retrieve) a call.
 
|-
 
| *6000
 
 
| Valet Park
 
| Valet Park
 
| Attended Transfer (park). The park extension will be played back to you.
 
| Attended Transfer (park). The park extension will be played back to you.
 
|-
 
|-
| *6001-6099
+
| *5901-5999
 
| Valet Un-Park
 
| Valet Un-Park
 
| Retrieve a Valet Parked call.
 
| Retrieve a Valet Parked call.

Latest revision as of 00:12, 5 June 2015

Basic

Feature Code Name Detail
*1 Call Transfer Transfer a call to another extension
*2 Record Active Call
*4 Attended Call Transfer Attended call transfer to another extension. After extension number press #
*411 Directory *DIR to dial by name.
*3472 DISA *DISA followed by Administrative PIN to receive a dialtone and call out.
*5900 Valet Park Attended Transfer (park). The park extension will be played back to you.
*5901-5999 Valet Un-Park Retrieve a Valet Parked call.
*67 <phone number> Call Privacy Activate call privacy
*69 Call Return Call back the last incoming number
*732 Record *REC followed by Administrative PIN to record a message.
*8[ext] Extension Intercom Page a specific extension.
*870 Redial Redial a number
*xx Talking Date To Do
*xx Talking Time To Do
*xx Talking Date & Time To Do
*925 Wakeup Call Schedule a wakeup call

Voicemail

Feature Code Name Detail
*97 Voicemail The system detects the extension, and will prompt for your password
*98 Check any Voicemail box The system will prompt for both your id (extension number) and password
*4000 Check any Voicemail box The system will prompt for both your id (extension number) and password
*99 <extension> Send to Voicemail Send a call directly to voicemail

Conference

Feature Code Name Detail
*3001-3099 Conference (8khz) Conference rooms with 8khz (cellphone quality) audio
*3101-3199 Conference (16khz) Conference rooms with 16khz audio
*3201-3299 Conference (32khz) Conference room with 32khz audio
*3301-3399 Conference (48khz) Conference room with 48khz (cd quality) audio
Additional Conference numbers can be added via the GUI.

Group

Feature Code Name Detail
*8 Group Intercept
*80 <group ID> Delete from Group Remove extension from a group using 2 digit group ID. See Call Groups.
**81 <group ID> Add to Group Add extension to a group using 2 digit group ID. See Call Groups.
**82 <group ID> Simultaneous Ring Ring an entire group simultaneously (using a 2 digit group ID)
**83 <group ID> Sequential Ring Ring an entire group sequentially (using a 2 digit group ID)
**2001 Ring Billing Ring the Billing Group
**2002 Ring Support Ring the Support Group

Miscellaneous

Feature Code Name Detail
*9192 Info Sends information to the console
*9193 Video Record Record Video
*9194 Video Playback Playback Video
*9195 Delay Echo Audio is played back after a slight delay
*9196 Echo Test Echo Test
*9197 Milliwatt Tone Tone Playback
*9198 Test Tone Tone Playback
*9664 Test MoH Test Music on Hold
*5000 Default Attendant Call the default auto-attendant

Advanced

Feature Code Name Detail
*8 <ext> Intercom Use Intercom on extension
*33 <ext> (used to be *88 <ext> conflicted with page-extension *8 <ext> in some cases) Eavesdrop Listen to the call. Press 1 for remote, 2 for local, 3 for full conversation
*886 Global Intercept Intercept a call that is ringing
** <ext> Intercept an extension
**8 <ext> Intercept an extension

Warning

Note: Feature Codes are defined in the default dial plan, however this is not updated when you update FusionPBX. Therefore if your original installation of FusionPBX was a while back you might not have access to all these feature codes. To update manually, you can pull the latest version from http://code.google.com/p/fusionpbx/source/browse/trunk/fusionpbx/includes/install/dialplan/default.xml

Adding extra feature codes

Setting up a call forwarding feature code
[Talking Clock]