IVR Menu

This is often used as an Auto Attendant. For example a company may have a recording that says for "Sales press 1 Support press 2 for Billing press 3 otherwise stay hold and someone will answer your call." Can perform the Auto Attendant task well. However it is not limited to that alone. It is also a powerful tool for Interactive Voice Response and can be used to do the more advanced work that is often expected of IVRs.