Difference between revisions of "Active Extensions"

From FusionPBX
Jump to: navigation, search
 
(2 intermediate revisions by one other user not shown)
Line 2: Line 2:
  
 
This lists and allows you to interact with active calls being handled by your server.
 
This lists and allows you to interact with active calls being handled by your server.
 +
 +
By default, it shows a list of extensions assigned to the current user, and then shows a list of ALL extensions on the server (that only admins will able to interact with, though)
 +
 +
To disable users from seeing extensions other than their own, add a system variable like so:
 +
#Go to system -> variables page
 +
#Click the little plus on the top right
 +
#Set a) "active_extensions_list_display" to b) "false" c) in section "Defaults" and d) enabled to true.
  
 
Options available to interact with active calls are:
 
Options available to interact with active calls are:
Line 13: Line 20:
 
When you press Start record it will change to stop record to allow you to stop your recording.  Recordings go into freeswitch/Recordings.  Note that recordings made from this page will be stereo with the a-leg and the b-leg being separated into the right and left channel as an 8kHz WAV file.  Note: If you want a mono recording with both the a-leg and the b-leg mixed to form a single mono 8Khz WAV file then please use the [[Active Calls]] screen instead.
 
When you press Start record it will change to stop record to allow you to stop your recording.  Recordings go into freeswitch/Recordings.  Note that recordings made from this page will be stereo with the a-leg and the b-leg being separated into the right and left channel as an 8kHz WAV file.  Note: If you want a mono recording with both the a-leg and the b-leg mixed to form a single mono 8Khz WAV file then please use the [[Active Calls]] screen instead.
  
 +
NOTE: If you press START RECORD and your call is hung up check the messages in the cli.  It is probably a permission issue on the directory structure where the files are being written.  The error message in the cli will tell you where that is.  See [[Permissions]] for more information.
  
 
NOTE: Active Extensions is available to all users and they will have the ability to interact with calls only for the extensions to which they are assigned users.
 
NOTE: Active Extensions is available to all users and they will have the ability to interact with calls only for the extensions to which they are assigned users.

Latest revision as of 19:58, 1 February 2011

Menu: (Status-Active Extensions)

This lists and allows you to interact with active calls being handled by your server.

By default, it shows a list of extensions assigned to the current user, and then shows a list of ALL extensions on the server (that only admins will able to interact with, though)

To disable users from seeing extensions other than their own, add a system variable like so:

  1. Go to system -> variables page
  2. Click the little plus on the top right
  3. Set a) "active_extensions_list_display" to b) "false" c) in section "Defaults" and d) enabled to true.

Options available to interact with active calls are:

  • transfer
  • park
  • hangup
  • start record (equivalent to pressing the record button on a phone that supports SIP_INFO recording messages)

When you press Start record it will change to stop record to allow you to stop your recording. Recordings go into freeswitch/Recordings. Note that recordings made from this page will be stereo with the a-leg and the b-leg being separated into the right and left channel as an 8kHz WAV file. Note: If you want a mono recording with both the a-leg and the b-leg mixed to form a single mono 8Khz WAV file then please use the Active Calls screen instead.

NOTE: If you press START RECORD and your call is hung up check the messages in the cli. It is probably a permission issue on the directory structure where the files are being written. The error message in the cli will tell you where that is. See Permissions for more information.

NOTE: Active Extensions is available to all users and they will have the ability to interact with calls only for the extensions to which they are assigned users.